Lexus cars and trucks

Dealer Car Washes

Can you get a free car wash at any dealer, or just the one you purchased
from?
Sully

Comments (16)




16 Responses to “Dealer Car Washes”

  1. admin says:

    Well, if you have an Infiniti, any dealer that you have the car
    serviced at will provide a full interior/exterior car wash.
    Unfortunately, I’m about to sell the 96 G20t that I’ve loved for the
    last 7+ years  :-(
    for a 2003 Lexus RX300  :–)

    Bob

    On Tue, 10 Dec 2002 19:46:48 GMT, "Sully"

    - Hide quoted text — Show quoted text -

    <REMOVEnew_boston_nhC…@earthlink.net> wrote:
    >Can you get a free car wash at any dealer, or just the one you purchased
    >from?
    >Sully

  2. admin says:

    >Can you get a free car wash at any dealer, or just the one you purchased
    >from?

    It’s up to the dealer, but I think most will be accomodating, especially if you
    get your car serviced there .. I get mine washed at a dealer I didn’t buy the
    car from, but after seeing me in there all the time, they asked if I would put
    on their dealership’s license plate frame.  Small price to pay, especially
    since I like their service better than the place I got it and I’d rather
    advertise for them.

    —————————————–
    See my vehicles at http://www.geocities.com/saleen8927

  3. admin says:

    It varies from dealer to dealer.  I’m not aware of any policy by a mfg to
    have all their dealers do the same thing, although for an upper-end brand
    (BMW, Lexus, Infiniti, MB, Land Rover, Jaguar, Volvo, etc.) it is pretty
    much a given that most dealers do it.

    Most pay no attention to where you bought the car.  They’re happy to get
    your service business regardless.

    - Mark

  4. admin says:

    Just to clarify.  I bought the car out of state.  It only has 1800 miles on
    it.  I know that I can get it washed whenever it is serviced, but according
    to my salesman, Lexus offers complimentary washes whenever.  Just drive up
    and ask for one.  So I wouldn’t be getting service done each time.  Although
    I would be coming to them with warranty work, etc.
    Sully

  5. admin says:

    > …but according
    > to my salesman, Lexus offers complimentary washes whenever.  Just drive up
    > and ask for one.

    This certainly isn’t something done by Lexus on a national basis.  Some
    dealers may do it, but it would strictly be up to the individual dealer.
    And this would probably be something that would only be extended to cars
    purchased from that dealership.

    If your salesman said that it overall Lexus policy, then they just were
    doing what they tend to do:  Say whatever they need to say to make a sale,
    even if it is bald-face lie.

    - Mark

  6. admin says:

    >> …but according
    >> to my salesman, Lexus offers complimentary washes whenever.  Just drive up
    >> and ask for one.
    >Some
    >dealers may do it, but it would strictly be up to the individual dealer.
    >And this would probably be something that would only be extended to cars
    >purchased from that dealership.

    It IS up to each dealership, but if he services his car there, I’m sure they’d
    extend the free car washes to him.  After all, they want his service business,
    and they want him to come to them for his next Lexus.  Unlike many other
    dealers, Lexus understands the value of repeat business.

    —————————————–
    See my vehicles at http://www.geocities.com/saleen8927

  7. admin says:

    According to the salesmen at both locations, (I shopped at both) you can
    pull up anytime and ask for a free car wash.  I assumed since both offered
    it it must be a national thing, maybe it is regional.
    Sully

  8. admin says:

    > According to the salesmen at both locations, (I shopped at both) you can
    > pull up anytime and ask for a free car wash.  I assumed since both offered
    > it it must be a national thing, maybe it is regional.

    Trust us, it is dealer-to-dealer thing.  There is nothing that Lexus does
    nationally or regionally with respect to policies on free car washes.

    - Mark

  9. admin says:

    Actually, there’s a dealership near me that doesn’t offer free car washes at
    all, unless you’re bringing it in for service.  Then again, this is the same
    dealer that lost 4 sales to myself and three friends in the past 2 years
    because they wouldn’t budge on pricing that was rediculously higher than
    market.

    I don’t care how good business is, losing 4 out of 4 sales to a competing
    dealer means they have to be doing something wrong.

    —————————————–
    See my vehicles at http://www.geocities.com/saleen8927

  10. admin says:

    > I don’t care how good business is, losing 4 out of 4 sales to a competing
    > dealer means they have to be doing something wrong.

    Personally, I don’t view free car washes as a great reason for picking a
    dealership.  First, there is no assurance that they do a very good job of
    washing your car or that they take any care with the paint.  Second, I have
    friends who work in dealerships and they tell me that car washes are a huge
    source of minor fender benders and dents.  Third, everything is a zero-sum
    game and a "free" car wash isn’t free at all – you pay for it in higher
    service costs.

    It seems to be me that the key thing to look for in selecting a place to get
    one’s car serviced is that they are honest, reliable, reasonably-priced, and
    they fix it right the first time.  I want them to be reasonably neat and
    have today’s paper in the waiting room, but this over-the-top preoccupation
    some people seem to have with marble bathrooms and cookies in the waiting
    area is beyond me.

    - Mark

  11. admin says:

    >Personally, I don’t view free car washes as a great reason for picking a
    >dealership.  First, there is no assurance that they do a very good job of
    >washing your car or that they take any care with the paint.

    Actually, I find that they don’t do a very good job at all.  If I want my car
    to really look good I take it to a local hand wash.  But it’s nice for just
    keeping the car pretty clean.

    —————————————–
    See my vehicles at http://www.geocities.com/saleen8927

  12. admin says:

    Saleen8927 wrote:

    > >Personally, I don’t view free car washes as a great reason for picking a
    > >dealership.  First, there is no assurance that they do a very good job of
    > >washing your car or that they take any care with the paint.

    > Actually, I find that they don’t do a very good job at all.  If I want my car
    > to really look good I take it to a local hand wash.  But it’s nice for just
    > keeping the car pretty clean.

    Dealer washes are rub a bit, dry a bit and leave you with the final
    mess of doing it right and re-cleaning all lthe windows.

    Keep your car is clean and the tires at the right pressure on your own
    and when you take it to a dealer for service tell them not to mess with
    washing or fooling with the tire pressure. They never get either right.

    Gordon

    PS: Make sure on oil changes they actually did it.

  13. admin says:

    In article <3DFB8346.1…@verizon.net>, raneman.grIGN…@verizon.net says…

    >Dealer washes are rub a bit, dry a bit and leave you with the final
    >mess of doing it right and re-cleaning all lthe windows.

    >Keep your car is clean and the tires at the right pressure on your own
    >and when you take it to a dealer for service tell them not to mess with
    >washing or fooling with the tire pressure. They never get either right.

    >Gordon

    >PS: Make sure on oil changes they actually did it.

    Most dealers don’t cheat on oil change, since it’s very easy to catch.  It’s
    stuff like tire rotation and tranny fluid change that they sometimes "forget."
    I caught my Lexus dealer red-handed on skipping tire rotation.

    Dealership techs are rushed by their management to make time, so sometimes
    they have no choice but to skip certain items.  For the same reason, it’s
    better off NOT to get a free car wash at the dealer.  They’ll leave lots of
    hairline scratches and swirl marks on the finish.  I call it the dirt
    rotation.

    - Frank

  14. admin says:

    Park Place Lexus in Plano (TX) does a pretty good job (wash) on mine…
    twb

    "Frank Yang" <frankcy…@hotmail.YEEHAW.com> wrote in message

    news:X6vR9.5133$tQ6.2628@nwrddc02.gnilink.net…

    - Hide quoted text — Show quoted text -

    > In article <3DFB8346.1…@verizon.net>, raneman.grIGN…@verizon.net
    says…

    > >Dealer washes are rub a bit, dry a bit and leave you with the final
    > >mess of doing it right and re-cleaning all lthe windows.

    > >Keep your car is clean and the tires at the right pressure on your own
    > >and when you take it to a dealer for service tell them not to mess with
    > >washing or fooling with the tire pressure. They never get either right.

    > >Gordon

    > >PS: Make sure on oil changes they actually did it.

    > Most dealers don’t cheat on oil change, since it’s very easy to catch.
    It’s
    > stuff like tire rotation and tranny fluid change that they sometimes
    "forget."
    > I caught my Lexus dealer red-handed on skipping tire rotation.

    > Dealership techs are rushed by their management to make time, so sometimes
    > they have no choice but to skip certain items.  For the same reason, it’s
    > better off NOT to get a free car wash at the dealer.  They’ll leave lots
    of
    > hairline scratches and swirl marks on the finish.  I call it the dirt
    > rotation.

    > – Frank

  15. admin says:

    "Frank Yang" <frankcy…@hotmail.YEEHAW.com> wrote in message

    news:X6vR9.5133$tQ6.2628@nwrddc02.gnilink.net…

    > >PS: Make sure on oil changes they actually did it.

    > Most dealers don’t cheat on oil change, since it’s very easy to catch.
    It’s
    > stuff like tire rotation and tranny fluid change that they sometimes
    "forget."
    > I caught my Lexus dealer red-handed on skipping tire rotation.

    Lexus seems to be careful about their image of having good service. I would
    think a major glitch like the tire rotation thing would be worth reporting
    to Lexus corporate US headquarters, and/or the regional service manager.

  16. admin says:

    Scholfield Lexus here in Wichita uses a nice touchless wash system and vacs
    the interior whenever I have my car serviced. They do a nice job.

    – Pete

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